31 May - 01 June, 2017 | Bayview Eden, Melbourne, VIC

Neville Hiscox


Director of Student and Education Business Services
Monash University


11:30 AM CASE STUDY: Monash University’s Scheduling Transformation: Building an Effective Business Case for Student Centered Service Delivery

As a higher education business leader you understand that a business case draws its strength from having a compelling narrative, responding to key drivers and demonstrating significant value to the entire institute and not just one or two areas of the university.
This session will showcase the Scheduling Services Improvement Initiative, exploring the process of building the case for change through effective stakeholder engagement, for a program which aims to deliver an enhanced student experience, cost efficiencies and optimised resource utilisation.
  • Exploring the key elements to gaining buy in and trust from stakeholders
  • Establishing the true value of your project ensuring clear and transparent guidelines for benefits realisation
  • Leveraging technology, in house expertise and resources to build internal capabilities and transformational change
  • Creating an operating model for scheduling services that can be scaled up across the institute


Check out the incredible speaker line-up to see who will be joining Neville.

Download The Latest Agenda