31 May - 01 June, 2017 | Bayview Eden, Melbourne, VIC

Ruth Bonser

Student Services Officer
Macquarie University


4:30 PM PANEL DISCUSSION : Requirements for Creating a Technology Platform to Support High Quality Student-Centered Service Approach

This panel discussion will bring together students services experts and technology experts to discuss what a optimal technology platform will look like in order to provide high quality student services. Most universities adhere to a legacy system where even incremental changes are difficult. This session will allow participants to discuss how change can be brought and what needs to change.
  • Integrating customer relationship management and student enquiry management system
  • The use of learning analytics and robotic process automation
  • Additional student self service functionality such as the provision of integrated online applications


Check out the incredible speaker line-up to see who will be joining Ruth.

Download The Latest Agenda