31 May - 01 June, 2017 | Bayview Eden, Melbourne, VIC

Professor Denise Kirkpatrick

DVC and Vice- President (Academic)
Western Sydney University

Conference Day One : Wednesday, 31 May 2017

Wednesday, June 5th, 2019

9:50 AM JOINT PLENARY PANEL DISCUSSION : Student Centric Design: Requirements for Creating a Support Platform for Boosting Student Experience in order to Engage and Retain

The increasing level of student diversity, the increasing costs of delivering HE, the reduction in government/ state funding and resource constraints means delivering an excellent quality student experience has never been more challenging. The HE market has become increasingly competitive and students have become more demanding and better informed about what support services they expect to receive whilst studying at university. As a result, institutions need to provide an excellent quality student experience to increase attraction and retention. This panel discussion will bring together support service experts as well as
  • Understanding student expectations, needs and requirements in order to establish effective support services
  • Personalizing learning and teaching experience as well as student services
  • How can you create a true end-to-end solution, that has the ability to be scaled across the institute, and has the required balance for increased engagement, satisfaction and student centric service delivery

Check out the incredible speaker line-up to see who will be joining Professor Denise.

Download The Latest Agenda