31 May - 01 June, 2017 | Bayview Eden, Melbourne, VIC

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Student Services Transformation 2017 Registration Form

Want to fast track your registration to Student Services Transformation 2017? It's easy - just download, fill out this form and send it to registration@iqpc.com.au

7 key steps should consider to ensure successful student services transformation

This article explores a list of 7 key steps any organisation should consider to ensure effective and successful student services transformation.  Read on below to learn how some of the leading universities across Australia and New Zealand are approaching student services design and how you learn from their experiences to...

Creating an agile and responsive service culture for improved student experience at CQUniversity

In this article, Chris Veraa, Director of Student Experience at CQUniversity, shares insight into the steps his team has taken to establish a streamlined professional services structure that meets varying student demands across multiple campuses and the lessons learned from their transformation journey to date.

9 things you should consider to ensure effective services transformation in higher education

Ahead of Student Services Transformation 2017 we’ve aimed to answer this question by  summarising 10 key elements universities should consider to ensure effective and successful student services transformation. Each step has been put together to cater for universities at different stages of the journey, with the aim to help you deliver...